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ISO 42001 · Clause 10.4

Customers

Summary

Customer expectations and needs relevant to the AI system shall be understood and integrated into its development and operation.

customersthird partyai act art 17

Read the full official text: https://www.iso.org/standard/81230.html

Track ISO 42001 clause 10.4 as evidence

eurocompliant maps this obligation to a checklist task and the evidence that satisfies it, alongside every other framework you follow.

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