New signups are temporarily closed.Existing customers can still sign in. Contact us to be notified when we reopen.
Skip to main content
← Legislation library

International

ISO 27001

ISO/IEC 27001 is the international standard for an Information Security Management System (ISMS). It defines requirements for establishing, maintaining, and continually improving information security, backed by the Annex A control set.

99 clauses

Clause 5.1

Leadership and commitment

Top management shall demonstrate leadership and commitment to the ISMS, ensuring the information security policy and objectives are established and compatible with the strategic direction.

Clause 5.1

Policies for information security

An information security policy and topic-specific policies shall be defined, approved by management, published, and communicated to relevant personnel.

Clause 5.2

Information security roles and responsibilities

Information security roles and responsibilities shall be defined and allocated according to organisational needs.

Clause 5.3

Segregation of duties

Conflicting duties and areas of responsibility shall be segregated to reduce opportunities for unauthorised or unintentional modification or misuse.

Clause 5.4

Management responsibilities

Management shall require all personnel to apply information security in accordance with the established policies and procedures.

Clause 5.5

Contact with authorities

The organisation shall establish and maintain contact with relevant authorities.

Clause 5.6

Contact with special interest groups

The organisation shall establish and maintain contact with special interest groups, security forums, and professional associations.

Clause 5.7

Threat intelligence

Information relating to information security threats shall be collected and analysed to produce threat intelligence.

Clause 5.8

Information security in project management

Information security shall be integrated into project management, regardless of the type of project.

Clause 5.9

Inventory of information and other associated assets

An inventory of information and other associated assets, including owners, shall be developed and maintained.

Clause 5.10

Acceptable use of information and other associated assets

Rules for the acceptable use and procedures for handling information and other associated assets shall be identified, documented, and implemented.

Clause 5.11

Return of assets

Personnel and other interested parties shall return all organisational assets in their possession upon change or termination of employment, contract, or agreement.

Clause 5.12

Classification of information

Information shall be classified according to information security needs based on confidentiality, integrity, availability, and relevant interested party requirements.

Clause 5.13

Labelling of information

An appropriate set of procedures for information labelling shall be developed and implemented in accordance with the classification scheme adopted.

Clause 5.14

Information transfer

Information transfer rules, procedures, or agreements shall be in place for all types of transfer facilities within the organisation and with external parties.

Clause 5.15

Access control

Rules to control physical and logical access to information and other associated assets shall be established and implemented based on business and information security requirements.

Clause 5.16

Identity management

The full life cycle of identities shall be managed.

Clause 5.17

Authentication information

Allocation and management of authentication information shall be controlled by a management process, including advising personnel on appropriate handling.

Clause 5.18

Access rights

Access rights to information and other associated assets shall be provisioned, reviewed, modified, and removed in accordance with the access control policy.

Clause 5.19

Information security in supplier relationships

Processes and procedures shall be defined and implemented to manage the information security risks associated with the use of supplier's products or services.

Clause 5.20

A.5.20 Supplier agreements

Security requirements are established and agreed with each supplier directly, evidenced by the supplier's own completed due-diligence response rather than only an internal assessment on their behalf.

Clause 5.21

Managing information security in the ICT supply chain

Processes and procedures shall be defined and implemented to manage the information security risks associated with the ICT products and services supply chain.

Clause 5.22

Monitoring, review and change management of supplier services

The organisation shall regularly monitor, review, evaluate, and manage change in supplier information security practices and service delivery.

Clause 5.23

Information security for use of cloud services

Processes for acquisition, use, management, and exit from cloud services shall be established in accordance with the organisation's information security requirements.

Clause 5.24

Information security incident management planning and preparation

The organisation shall plan and prepare for managing information security incidents by defining, establishing, and communicating incident management processes, roles, and responsibilities.

Clause 5.25

Assessment and decision on information security events

The organisation shall assess information security events and decide if they are to be categorised as information security incidents.

Clause 5.26

Response to information security incidents

Information security incidents shall be responded to in accordance with the documented procedures.

Clause 5.27

Learning from information security incidents

Knowledge gained from information security incidents shall be used to strengthen and improve information security controls.

Clause 5.28

Collection of evidence

The organisation shall establish and implement procedures for the identification, collection, acquisition, and preservation of evidence related to information security events.

Clause 5.29

Information security during disruption

The organisation shall plan how to maintain information security at an appropriate level during disruption.

Clause 5.30

ICT readiness for business continuity

ICT readiness shall be planned, implemented, maintained, and tested based on business continuity objectives and ICT continuity requirements.

Clause 5.31

Legal, statutory, regulatory and contractual requirements

Legal, statutory, regulatory, and contractual requirements relevant to information security shall be identified, documented, and kept up to date.

Clause 5.32

Intellectual property rights

The organisation shall implement appropriate procedures to protect intellectual property rights.

Clause 5.33

Protection of records

Records shall be protected from loss, destruction, falsification, unauthorised access, and unauthorised release.

Clause 5.34

Privacy and protection of PII

The organisation shall identify and meet requirements regarding the preservation of privacy and protection of personally identifiable information (PII).

Clause 5.35

Independent review of information security

The organisation's approach to managing information security and its implementation shall be reviewed independently at planned intervals or when significant changes occur.

Clause 5.36

Compliance with policies, rules and standards for information security

Compliance with the organisation's information security policy, topic-specific policies, rules, and standards shall be regularly reviewed.

Clause 5.37

Documented operating procedures

Operating procedures for information processing facilities shall be documented and made available to personnel who need them.

Clause 6.1

Screening

Background verification checks on candidates shall be carried out prior to joining the organisation, and on an ongoing basis, taking into account applicable laws and ethics.

Clause 6.1.2

Information security risk assessment

The organisation shall define and apply an information security risk assessment process to identify, analyse and evaluate risks.

Clause 6.1.3

Information security risk treatment & Statement of Applicability

The organisation shall define a risk treatment process, select controls, compare them against Annex A, and produce a Statement of Applicability.

Clause 6.2

Terms and conditions of employment

Employment contractual agreements shall state personnel's and the organisation's responsibilities for information security.

Clause 6.3

A.6.3 Information security awareness, education and training

Personnel receive appropriate information security awareness, education and training, and regular updates to organizational policies and procedures relevant to their job function.

Clause 6.4

Disciplinary process

A disciplinary process shall be formalised and communicated to take action against personnel who have committed an information security policy violation.

Clause 6.5

Responsibilities after termination or change of employment

Information security responsibilities and duties that remain valid after termination or change of employment shall be defined, enforced, and communicated.

Clause 6.6

Confidentiality or non-disclosure agreements

Confidentiality or non-disclosure agreements reflecting the organisation's needs shall be identified, documented, regularly reviewed, and signed by personnel and relevant external parties.

Clause 6.7

Remote working

Security measures shall be implemented when personnel are working remotely to protect information accessed, processed, or stored outside the organisation's premises.

Clause 6.8

Information security event reporting

The organisation shall provide a mechanism for personnel to report observed or suspected information security events through appropriate channels in a timely manner.

Clause 7.1

Physical security perimeters

Security perimeters shall be defined and used to protect areas that contain information and other associated assets.

Clause 7.2

Physical entry

Secure areas shall be protected by appropriate entry controls and access points.

Clause 7.3

Securing offices, rooms and facilities

Physical security for offices, rooms, and facilities shall be designed and implemented.

Clause 7.4

Physical security monitoring

Premises shall be continuously monitored for unauthorised physical access.

Clause 7.5

Protecting against physical and environmental threats

Protection against physical and environmental threats, such as natural disasters and other intentional or unintentional physical threats to infrastructure, shall be designed and implemented.

Clause 7.6

Working in secure areas

Security measures for working in secure areas shall be designed and implemented.

Clause 7.7

Clear desk and clear screen

Clear desk rules for papers and removable storage media, and clear screen rules for information processing facilities, shall be defined and appropriately enforced.

Clause 7.8

Equipment siting and protection

Equipment shall be sited securely and protected.

Clause 7.9

Security of assets off-premises

Off-site assets shall be protected.

Clause 7.10

Storage media

Storage media shall be managed through their life cycle of acquisition, use, transportation, and disposal in accordance with the organisation's classification scheme and handling requirements.

Clause 7.11

Supporting utilities

Information processing facilities shall be protected from power failures and other disruptions caused by failures in supporting utilities.

Clause 7.12

Cabling security

Cables carrying power, data, or supporting information services shall be protected from interception, interference, or damage.

Clause 7.13

Equipment maintenance

Equipment shall be maintained correctly to ensure availability, integrity, and confidentiality of information.

Clause 7.14

Secure disposal or re-use of equipment

Items of equipment containing storage media shall be verified to ensure that any sensitive data and licensed software has been removed or securely overwritten prior to disposal or re-use.

Clause 8.1

Operational planning and control

The organisation shall plan, implement and control the processes needed to meet requirements and to implement the risk treatment actions.

Clause 8.1

A.8.1 User endpoint devices

Information stored on, processed by or accessible via user endpoint devices is protected, including disk encryption, OS patching and passcode/screen-lock enforcement.

Clause 8.2

Privileged access rights

The allocation and use of privileged access rights shall be restricted and managed.

Clause 8.3

Information access restriction

Access to information and other associated assets shall be restricted in accordance with the established topic-specific policy on access control.

Clause 8.4

Access to source code

Read and write access to source code, development tools, and software libraries shall be appropriately managed.

Clause 8.5

Secure authentication

Secure authentication technologies and procedures shall be implemented based on information access restrictions and the topic-specific policy on access control.

Clause 8.6

Capacity management

The use of resources shall be monitored and adjusted in line with current and expected capacity requirements.

Clause 8.7

Protection against malware

Protection against malware shall be implemented and supported by appropriate user awareness.

Clause 8.8

Management of technical vulnerabilities

Information about technical vulnerabilities of information systems in use shall be obtained, the organisation's exposure to such vulnerabilities evaluated, and appropriate measures taken.

Clause 8.9

Configuration management

Configurations, including security configurations, of hardware, software, services, and networks shall be established, documented, implemented, monitored, and reviewed.

Clause 8.10

Information deletion

Information stored in information systems, devices, or in any other storage media shall be deleted when no longer required.

Clause 8.11

Data masking

Data masking shall be used in accordance with the organisation's topic-specific policy on access control and other related policies, and business requirements, taking applicable legislation into consideration.

Clause 8.12

Data leakage prevention

Data leakage prevention measures shall be applied to systems, networks, and any other devices that process, store, or transmit sensitive information.

Clause 8.13

Information backup

Backup copies of information, software, and systems shall be maintained and regularly tested in accordance with an agreed topic-specific policy on backup.

Clause 8.14

Redundancy of information processing facilities

Information processing facilities shall be implemented with redundancy sufficient to meet availability requirements.

Clause 8.15

Logging

Logs that record activities, exceptions, faults, and other relevant events shall be produced, stored, protected, and analysed.

Clause 8.16

Monitoring activities

Networks, systems, and applications shall be monitored for anomalous behaviour and appropriate actions taken to evaluate potential information security incidents.

Clause 8.17

Clock synchronization

The clocks of information processing systems used by the organisation shall be synchronised to approved time sources.

Clause 8.18

Use of privileged utility programs

The use of utility programs that can be capable of overriding system and application controls shall be restricted and tightly controlled.

Clause 8.19

Installation of software on operational systems

Procedures and measures shall be implemented to securely manage software installation on operational systems.

Clause 8.20

Networks security

Networks and network devices shall be secured, managed, and controlled to protect information in systems and applications.

Clause 8.21

Security of network services

Security mechanisms, service levels, and service requirements of network services shall be identified, implemented, and monitored.

Clause 8.22

Segregation of networks

Groups of information services, users, and information systems shall be segregated in the organisation's networks.

Clause 8.23

Web filtering

Access to external websites shall be managed to reduce exposure to malicious content.

Clause 8.24

Use of cryptography

Rules for the effective use of cryptography, including cryptographic key management, shall be defined and implemented.

Clause 8.25

Secure development life cycle

Rules for the secure development of software and systems shall be established and applied.

Clause 8.26

Application security requirements

Information security requirements shall be identified, specified, and approved when developing or acquiring applications.

Clause 8.27

Secure system architecture and engineering principles

Principles for engineering secure systems shall be established, documented, maintained, and applied to any information system development activities.

Clause 8.28

Secure coding

Secure coding principles shall be applied to software development.

Clause 8.29

Security testing in development and acceptance

Security testing processes shall be defined and implemented in the development life cycle.

Clause 8.30

Outsourced development

The organisation shall direct, monitor, and review the activities related to outsourced system development.

Clause 8.31

Separation of development, test and production environments

Development, testing, and production environments shall be separated and secured.

Clause 8.32

Change management

Changes to information processing facilities and information systems shall be subject to change management procedures.

Clause 8.33

Test information

Test information shall be appropriately selected, protected, and managed.

Clause 8.34

Protection of information systems during audit testing

Audit tests and other assurance activities involving assessment of operational systems shall be planned and agreed between the tester and appropriate management.

Clause 9.2

Internal audit

The organisation shall conduct internal audits at planned intervals to confirm the ISMS conforms to requirements and is effectively implemented.

Clause 10.1

Continual improvement & nonconformity

The organisation shall continually improve the ISMS and take corrective action to address nonconformities.

Turn ISO 27001 into tracked tasks

eurocompliant maps these obligations to checklists and evidence, so you can prove compliance instead of re-reading the text.

Start free trial